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From September 1 Golden Dragon call center put into operation officially, if dial 400-8867-866 or 400-8867-899, you will hear: ”Hello, welcome to call Xiamen Golden Dragon” which Cordial greeting means the company embarked on a new journey focus on customers.
Golden Dragon Call Center system is the crystal of Xiamen Golden Dragon and Xiamen Telecom Investment deep cooperation, which uses advanced AVAYA voice system, combined with the current latest IP telephony technology on the basis of China Telecom"s 4008 enterprises hotline to build an integrated service platform. The system not only allows for centralized management of call center but also be according to the management needs, seating can spread out in all departments or divisions, or even establish sub-national call center in any place. Truly realized at any time, any place, under any circumstances can provide customers with "pre-loaded" in a timely service.
It is learned that Golden Dragon new call center system total of 20 seats, providing 7 × 24 hours a day in English and Chinese bilingual services. At present, the system can accept pre-sale, sale, import and export and many other advisory services; also include claim, maintenance and a series of initiatives re-call services.