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Summarize : On 5 January 2010, the Customer Service Department of Higer Bus formally started the vehicle checking activity of "Higer Bus with you" lasting till 30 January. Higer Bus will supply free safe vehicle checking service to the high-class vehicles that were delivered after 1 Jan.2008 and the ordinary vehicles delivered after 1 Dec. 2008 for the Spring Festival transport with the accumulated service advantages as well as the service stations.
The training of the Higer Bus products
Full Preparation
It is known that the Customer Service Department has made full preparation such as related information and accessories before the formal beginning of this activity. They made careful research and arrangements about the vehicles in accordance with the required conditions for the safe checking.
There are more than 18,000 units to be checked within 25 days. Liu Xueyuan, the service manager said," Higer will strive to complete the vehicle checking before the Spring Festival to make sure that Higer buses can run safely and normally and the passengers" safety."
Considerate Service for Various Customers
It is reported that Higer Bus usually visits the big passenger transport company and provides individual service such as the improvements of the self-checking, new safety items, checking ways, the special checking on parts and training for drivers. And Higer Bus actively helps the medium and small passenger transport companies to check vehicles for the Spring Festival transport.
Targeted 100% Solution
Each January is the busy month for the Customer Service Department of Higer Bus.Liu Xueyuan indicated that," The spare parts for repair service need be coordinated by the headquarters in time and the engineers need reach on scene and report to the headquarters when the stations fail to solve the problems." Higer is making effort to solve 100% problems.