E-MAIL
Toyota, one of the largest automakers in the world, recalls many autos in worldwide and it involves in very difficult and embarrassed situation. The Chinese automakers should learn more from this recall case. The strict quality management is the key for an automaker to become success. Otherwise, it will be collapsed. Besides this, automakers need to have strong social responsibility. Customers" safety is always the first consideration for all of automakers.
If customers and related authorities found flaws on vehicles, automakers should pay high attention on this problem and give public a satisfied explanation as soon as possible. At the same time, automakers must adopt useful and efficient measures to salvage all of flawed autos. The image of each enterprise is very important. If it is spotted, the enterprise needs very long time to mend and the value of brand will be deeply impacted.