E-MAIL
Kinglong Bus initiated “Refreshing Summer Quality Service Month”activity to provide air-conditioner maintenance service for Kinglong customers for free between March 15 to May 15, 2010.
As a high load component, working condition of air-conditioner is directly related with comfort driving and operation. After a long-time use, dusts, water, bacteriums as well as other contaminants will be detained or generated, and these may harm human respiratory system or skin. In this way, the quality service month is launched by Kinglong and Kinglong air-conditioner company to provide free air-conditioner visiting service for customers processing more than twenty Kinglong buses, and other customers can just drive to the service stations.
Person in charge of Kinglong air-conditioner after-sales service said that they will listen to customers’ needs with utmost patience and try to answer them by solving their problems. At the same time, they introduced the use environments and operation guidance of the air-conditioners to improve service life of them.
They chose Shanghai, Chongqing as well as Langfang as the target visiting service places during the after-sales services periods to know the problems in use and suggestions from customers.
And customers are rather welcome their efforts, Mr. Wang, general manger of Shanghai Zhongyong Auto Rental Company, said that they felt rather warm in heart to see Kinglong after-sales service teams to come.