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Three Keywords for Good Service of King Long Bus for Guangzhou Asian Games

2010-11-30    

During 16-day"s Guangzhou Asian Games, more than 1000 King Long buses smoothly completed the service task with good performance, featuring with "being active, professional and fast."

 

King Long bus for Guangzhou Asian Games
King Long bus for Guangzhou Asian Games


Being Active:



Since the late February 2010, King Long Bus has held the special service guarantee meeting for Guangzhou Asian Games, just like the Chinese saying "prepare for foul in fair weather". It is known that from King Long Bus that one the one hand, they set up the most detailed and exquisite service scheme based on the on-the-spot investigation in Guangzhou and the visiting of main bus users and transport companies for the Asian Games. On the other hand, the guarantee service team actively offered the service. "The after-sales service staffs actively participated in the regular maintenance conference and communicated with the related departments timely if there is anything wrong with King Long products, providing responding solutions." reflected by one transport company.

 

King Long staff regularly checks the vehicle for the Asian Games
King Long staff regularly checks the vehicle for the Asian Games

 


Being Professional:



King Long Bus is well-know far professional technology as well as excellent quality. On 8 November, the launching ceremony of new energy and wheelchair accessible city buses and charging stations in university town was held in Guangzhou, which was hosted by Guangzhou Municipal Communications Committee. 118 wheelchair accessible city buses XMQ6106G manufactured by King Long Bus were shown on the ceremony and got high approvals from the participant leaders and visitors with exterior appearance as well as human-centered interior design. On leader from Guangzhou No.3 Transport Company showed that, these King Long city buses have reached the leading level in design concept in China and performed well in emission, wheelchair accessible equipments and various electric devices for the disabled. Also, 30 King Long XMQ6128Y buses were formally delivered to Guangzhou Anxun Baocheng Bus Company for the Games and highlighted the Asian Games Village.

 

King Long wheelchair accessible city buses
King Long wheelchair accessible city buses

 

 

King Long XMQ6128Y
King Long XMQ6128Y

 

 

Being Fast:



Jiang Fulin, the head of the service conducting department of King Long Bus for the Games said that, “We prepared 6 King Long special recovery vehicles and 3 vehicles for spare parts. That is one of reasons for our fast response service.” Due to the dispersed 70 competition venues, the after-sales staffs from King Long Bus have located in the maintenance points since the beginning of November, carried on checking as well as repairs of vehicles for the Games in advanced to eliminate hidden dangers. In the meantime, the staffs learnt the related conditions of routes and roads around the major venues for several times to confirm the quick routes.

 

King Long service team in the Asian Games Village
King Long service team in the Asian Games Village