On Jun. 10, a grand event themed "Ankai Family Reunion" was held in the National Convention Center in Beijing. In an effort to further strengthen its services, the bus maker is taking the lead to provide more competitive services to its customers.
Hu Shaofeng, the General Quality Controller of Ankai Bus, points out that the event aims at showing to our customers that Ankai Bus always puts their interests first and gives priorities to their special needs. It is believed that such event will further strengthen the bus maker"s friendly ties with its customers nationwide.
So far, Ankai Bus has taken a series of concrete measures to strengthen its services, including closely monitoring its prodeucts" quality, upgrading its marketing strategies and improving its customer satisfaction. Besides, it has opened 24/7 service hotline and introduced ERP management system and BOM system to assist its after-sales work, which have greatly enhanced its overall service level.