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Recently, 60 units of Foton AUV buses arrived in Saudi Arabia, representing a new triumph of the bus maker after its business success in the nation in 2013.
Foton AUV has been promoting its customer-tailored services, putting its customers’ needs as the company’s top priority. By making field investigations in Saudi Arabia, the bus maker also takes the local religious customs and geographic locations into full consideration. According to the company, the newly arrived batch of Foton buses is to be used for religious services. For this reason, the local customer requires a higher number of more comfortable seats. After several rounds of discussions, Foton successfully provides the best transportation solutions for the local customer.
In addition, Foton AUV has put Saudi Arabia as one of its strategic markets. By rolling out “systematic vehicle solutiions”, the bus maker is making every effort to strengthen its presence with its buses for religious services, buses for workers, school buses as well as city buses. By actively collecting feedbacks from its local customers, the company is constantly optimizing the overall configuration of its vehicles, improving the quality of its products, and adding PDI testing before releasing its products. In the sales process, Foton provides all-around customer support, such as training, spare parts purchases, PDI testing and maintenances. When its products have been put into operation, the company also makes periodical visits to its customers and provides on-spot training guide and trouble-shooting work. In terms of bus purchase financing, Foton has also come up with sound solutions, transforming customers’ potential needs into real bus orders.
To date, Foton AUV has set up its representative office in Saudi Arabia with its sales staff and service staff stationed locally. By providing best possible customer supports to its sales agents and constant care for its local customers through scheduled visits, Foton has won many local customers’ trust. While putting emphasis on enhancing the quality of its products and optimizing its vehicle configuration, Foton AUV has made significant progress in its overseas marketing and sales.